TERMS & CONDITIONS

We offer the best quality and workmanship in the Whitsundays!

Our team at Refrigerated Technologies QLD Pty Ltd pride ourselves on our quality of workmanship and materials supplied, and are fully licenced and accrediated for your assurance. 

As a result we can guarantee our customers with 12month install warranty and 30day repair warranty on all our work. 

 

The best comes at a cost, however we offer our customers very reasonable pricing for our services.

 Our service fees are charged as follows:

 

Attendance Fee $35.00

Tradesman Labour: $95.00 per hour

Apprentice Labour: $65.00 per hour


Minimum Charge: 1x Attendance fee + 1hr Tradesman Labour


Emergency Callout Fee $320.00

*minimum emergency call out charge includes 1x Attendance Fee + 3hrs Tradesman Labour

for callouts after 5pm Mon-Fri  Weekends  I  Public Holidays


We offer Free Install Quotations for Refrigeration, Air-conditioning, Electrical and Solar systems. All our quotations are obligation free and competitively priced.

 

*all prices are excluding GST

 

The customer upon requesting a service provided by Refrigerated Technologies QLD Pty Ltd agrees to pay all amounts due to Refrigerated Technologies QLD Pty Ltd promptly and
in accordance with these Trading Terms and Conditions.
1. These Trading Terms and Conditions apply to all transacitons from which the Customer is suppied goods & or
services on credit. The customer guarantees to comply with and abide by the Trading Terms and Conditions contained
in this document.
2. The Customer guarantees to Refrigerated Technologies (QLD) Pty Ltd the accuracy of the information provided upon
placing a request for service. The customer’s credit sale account may be suspended or terminated and all amounts
outstanding will become immediately repayable in the event the particulars provided by the customer are inaccurate or
misleading in any significant respect.
3. A) Payment shall be made by the customer within 14 days of the dated invoice unless otherwise agreed in writing.
B) The debt will be subject to collection charges which will be added to the accont and interest at the rate under
Section 32 of the Supreme Court Act 1932 will be claimed up to and including the date on which the debt is paid in full.
Interest may be charged on overdue amounts at the rate of 1.5% per month.
C) Legal costs for recovery of any overdue amounts will be recoverable as a debt due by the customer. All expenses
incurred by the Supplier in recovering the monies due, inclusive of Solicitors charges, all Debt Collectors Fees and
Disbursements, any cost in relation to Security documents, and any Fees on dishonour, shall be debt due and owing
by the Customer, payment of which is hereby and herein guaranteed under any and all circumstances.
4. Property in and ownership of all products remains with Refrigerated Technologies (QLD) Pty Ltd and will not pass to
the customer until all products and all other debts owing to Refrigerated Technoloiges (QLD) Pty Ltd by the customer
have been paid in full.
5. The return of ordered goods will only be accepted under the following circumstances.
A) All returns to be advised and returned within 7 days from invoice date.
B) Goods must be in original packaging and original condition.
C) All goods returned will be subject to a 15% restocking fee.
The following goods will not be accepted for credit:
A) Any product which has been manufactured or modified at the customer’s request.
B) Products that have been bought specifically for the customer.
C) Any product which has been damaged or altered in any way.
6. Price disputes must be advised in writing to Refrigeratd Technologies (QLD) Pty Ltd within 14 days of
invoice date.